Responsibilities
Lead groups (1-20 pax) on guided tours of Singapore attractions and activities according to planned itinerary routes.
Provide detailed and engaging commentary on the history, culture, rituals, and significance of tour sites. Training will be provided.
Adapt tours and delivery of content to cater to different age groups and interests,
Answer questions and provide additional information as requested by all tour participants.
Ensure the safety and well-being of all tour participants by adhering to established safety protocols and guidelines during tours.
Handle any issues or emergencies that may arise during the tour.
Collect feedback from all tour participants to improve future tours.
Contact guests via phone to confirm, remind, and update them on upcoming tours, departures, and itineraries.
Assist with tour logistics including preparation, curation and organization of tours.
Ad-hoc duties as assigned.
Requirements
Proven experience as a Tour Guide or licensed STB Guides preferred.
Physically fit to conduct walking tours (up to 3 hours). The ideal candidate should ideally enjoy working outdoors.
Able to commit at least 3–4 days per week
Weekdays and weekends availability in the event of last-minute activations.
Passionate about local culture and possess in-depth knowledge of Singapore's history, culture, and major attractions.
Strong communication skills and ability to engage a diverse audience.
Customer-centric and committed to delivering service excellence.
Strong work ethic and time-management skills.
Ability to handle stressful situations calmly and effectively.
Fluency in English and other languages (e.g., Mandarin, Malay, Tamil) is a plus.
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