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How It Started

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Welcome to Changi Travel Services (CTS), where your journeys transcend the ordinary. 

Established in 2012 as a wholly owned subsidiary of Changi Airport Group, CTS aims to redefine travel through seamless, end‑to‑end solutions.

 

Inspired by the spontaneity of travel, CTS brings together a comprehensive suite of products and services – once scattered across the airport – into one convenient location. Through our Changi Recommends brand, we offer everything from WiFi routers, SIM cards, attraction tickets, airport transfers, meet‑and‑greet services, travel insurance, and foreign exchange, ensuring every journey is well supported.

 

We have also expanded into hospitality with CTS Hospitality, managing transit hotels to enhance traveller comfort and convenience. Together with our corporate travel management services, we are committed to making every journey – personal or professional – seamless, reassuring, and memorable. 

Timeline

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2012
  • Founded Changi Travel Services

  • Launched our first Changi Recommends counter at Changi Airport, offering a one-stop shop for travel products and services

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2016
  • Established Travel Recommends, expanding services to international travellers

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2021
  • Started Changi Mobile, ranked third-best Mobile Virtual Network Operator (MVNO) by HardwareZone (Exited 28 February 2026)

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2013
  • Introduced corporate travel management services, providing comprehensive travel solutions for corporate clients

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2020
  • Introduced ChangiFX, an innovative online foreign exchange service

  • Launched ChangiAssure, initially for Covid-19 travel insurance, now offering comprehensive coverage

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2026
  • Launched CTS Hospitality, expanding into transit hotel management to enhance travellers’ comfort and convenience. 

Contact Us

We'd love to hear from you! For questions or assistance, reach out via the contact form or email. 

80 Airport Boulevard, Changi Airport Terminal 1,

#03-25, Singapore 819642 

80 Airport Boulevard, Changi Airport Terminal 1,

Unit B2-27 #03-25, Singapore 819642 

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